Reference

Terms and Conditions That Govern Your 87db Account

Before you open an account or make a deposit via bKash, Nagad, or Rocket, these terms set out what you agree to and what we commit to in return.

Applies to all account holdersCovers bKash, Nagad, Rocket wallet useEligibility depends on local lawUpdated terms take effect immediatelyContact support with any questions
87db Terms and Conditions That Govern Your 87db Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you believe a term has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through live chat and email so you get a documented response you can refer back to. Most account-related questions are resolved within one working session — have your account ID and the relevant transaction reference ready when you write in.

Live Chat Open the chat widget from any page on 87db. Quote your account ID and the specific term you want clarified. A written record of the exchange is kept.
Email Support Send your query to our support address with your registered email in the subject line. Email responses include a case reference you can follow up on.
Account Help Section The account help section inside your 87db dashboard covers common terms questions — wallet limits, withdrawal conditions, and account status checks — without needing to contact support.
HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not one-sided. We hold ourselves to the same standards we ask of you — clear communication, fair enforcement, and a documented process for every account action we take. If we update a term that affects your wallet or access, we notify you before the change takes effect. Players in Dhaka and across Bangladesh use bKash, Nagad, and Rocket daily, and our wallet policy reflects how those payment rails actually work — not a generic international template.

Data Handling We collect only the account data needed to process your bKash, Nagad, or Rocket transactions and verify your identity. We do not sell your data to third parties.
Account Security Your account is protected by OTP verification on login and on wallet withdrawals. If you suspect unauthorised access, contact support immediately to freeze the account.
Retention and Deletion We retain account records for the period required by applicable rules. Once that period passes, you may request deletion of personal data by writing to support with your account ID.
Requesting Changes To correct a data error, update your registered mobile number, or close your account, submit a request via live chat or email. We confirm completion in writing.

Questions About 87db Terms and Conditions

The questions below cover what we get asked most often about account rules, wallet conditions, and how these terms apply in practice. If yours is not listed, live chat is the fastest way to get a clear answer.

Yes. Every transaction — whether through bKash, Nagad, or Rocket — falls under these terms. Wallet-specific conditions are published in the payments section and are part of the same agreement.

We may update terms at any time, but we notify account holders before changes that affect wallet limits or access rights. Continuing to use your account after notification means you accept the update.

Depending on the breach, we may restrict withdrawals, suspend the account temporarily, or close it permanently. You will receive a written explanation and have the right to appeal via email support.

Access depends on your local law and the eligible regions we serve. We do not make a legal determination on your behalf — check whether online casino use is permitted where you are before opening an account.

Contact support through live chat or email with your account ID and a data request. We confirm receipt and provide the data within the timeframe set out in our data handling policy.

This terms and conditions document takes priority. If a promo page conflicts with anything here, the wording on this page governs. Check here first when anything is unclear.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.